What Will You Learn?

• Emotional intelligence (EI) is the ability to identify, understand, and manage one's own emotions as well as the emotions of others.
• It is a form of intelligence that goes beyond the traditional areas of academic knowledge and focuses on understanding emotions and how they drive behavior. In the workplace, emotional intelligence can help employees better understand their coworkers’ perspectives, work together more effectively, and foster healthy relationships.
• It is also useful for developing self-awareness, self-management, and self-regulation skills, which are important for both personal and professional success. To develop emotional intelligence, one must be willing to practice mindful self-reflection, be aware of their emotions and how they influence their behavior,
• and strive to develop strong interpersonal skills. With practice, emotional intelligence can help build resilience, increase self-confidence, and help individuals to lead fulfilling lives.